Air Canada

Great service from Chris Garry, who helped a passenger with the Canadian ETA process and ensured they made their flight with time to spare. Mixed opinions on Air Canada’s decline after the pandemic, particularly with later flights out of major cities. Some experienced long delays and cancellations without explanation, leaving them stranded without luggage. Negative experience with lost baggage in July 2022, leading to the replacement of essential items. Disappointing lack of communication and compensation from Air Canada. Excitement over a 2-year planned trip where Air Canada was seen as a savior. ⭐ Mixed sentiments towards Air Canada: positive remarks about outstanding service from an employee, concerns about deteriorating customer experience during post-pandemic travel (long wait times a

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