Bright Smile Dental Clinic

The initial appointment was free and the customer brought a USB stick with their scans. The dental clinic later requested a follow-up appointment that would cost £250, without giving an estimate of the overall treatment cost. The customer felt they couldn’t trust the practice and decided not to continue. They had to pay for postage to get their USB stick back instead of having the scans saved on a computer. The phone call from the dentist was rude, speaking over the customer and using a condescending tone throughout. Due to lack of professionalism and manners, the customer chose not to continue any further treatment at this clinic. ⚖️ Another review mentioned that their daughter’s requests not to be spoken over were ignored during conversations. ⚖️ There are mixed opinions about trustworth

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