☕CafésClosed

Costa Coffee

Polite and attentive staff, such as Samirah, who went above and beyond in customer service. ☕ Top-notch coffee. ❌ Costa loyalty card scanner not working in one instance, causing inconvenience. ⚖️ Mixed opinions on service quality – some found it mediocre and unfriendly, while others had 50/50 experiences. Displeasure with a blonde female staff member who appeared disinterested in her job and rolled her eyes when asked for a different cup. Birthday cake denied because the location is not an official Costa branch; disappointment expressed. ❌ Horrible customer service experience with a 20-minute wait for two coffees despite an empty establishment. Dirty toilet also noted. Weak hot chocolates lacking chocolate flavor and served tepid. Staff member was sullen. Overall summary: Costa Coffee rece

🌸