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Cycle Surgery

Positive review: – Cycle Surgery provided exceptional service by going above and beyond to order a specific bike from Germany, even when other shops turned the customer away. Negative review: – One customer had an awful experience with forgetful staff, poorly fitted derailleur, and unhelpful phone support. They were left dissatisfied and vowed to never use the shop again. Mixed opinions: – Another customer had a mixed experience. While they appreciated that their front brake was fixed during a basic service, they were disappointed with the mechanic’s approach to their gearing issues. They felt that they were given expensive recommendations without fully addressing the problem. Key takeaways: 1. Cycle Surgery went the extra mile to fulfill a specific customer request for a bike that other s

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