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Facets Diamond Jewellers

Terrible customer service, lied about waiting times and ruined my ring. Excellent service, they sized a gold and diamond ring perfectly and even cleaned it. Staff is friendly and helpful with all types of jewelry tasks, no matter how unusual. Upgraded Turkish rings with authentic gemstones thanks to their assistance. ✅ Had a platinum engagement ring resized in 3 days, excellent work and minimal visible join line. Key points: – Mixed opinions on customer service: one review mentioned terrible service while another praised the staff for being immensely friendly. – Positive experiences with resizing rings: both the gold and diamond ring as well as the platinum engagement ring were successfully resized to satisfaction. – Friendly staff that takes all requests seriously: customers had positive

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