Holiday Inn Express London – Swiss Cottage, an IHG Hotel

One reviewer had a negative experience with bedbugs in the hotel room, but the hotel denied having any infestation and suggested that it may have come from the guest’s luggage. Another reviewer found the hotel to be a decent place to stay in London. The positive reviewer had a pleasant stay overall, highlighting the modern and clean ambiance of the hotel. The staff was friendly and treated them well. However, they mentioned that the room felt cramped due to the sofa bed, making it difficult to access certain areas. The positive reviewer also praised the breakfast at the hotel, mentioning that there were plenty of choices available and most of it tasted delicious. The negative reviewer experienced inconvenience during their stay due to bedbugs. They had to leave their luggage outside and sh

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