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Holland & Barrett – Swiss Cottage

Staff in Swiss Cottage are friendly, helpful, and knowledgeable. Customers trust the advice given by the staff. Marcus is specifically praised for being kind and helpful. ‍♂️ Some customers find the store small but still appreciate the lovely staff. One customer had a negative experience where they found the store closed during advertised opening hours. A French staff member is highly appreciated and customers suggest giving him a wage increase due to his excellent service. ‍♀️ The online ordering system has issues with items not actually being in stock, leading to delayed notifications and follow-ups required by customers. A customer purchased nuts that turned out to be bitter and rancid. After returning one pack, they felt disappointed when seeing it back on the shelf. Customer services

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