NatWest Swiss Cottage

Excellent service from a helpful and professional employee named Selma who provided fantastic advice. Mixed opinions on helping customers in-person versus online, with one reviewer receiving assistance while another was directed to use online services. Long wait times and reduced opening hours, potentially increasing the risk of infection among customers. Aggressive sales tactics from a staff member offering a loan that would financially stress the customer and pressuring them for an immediate decision. Poor experience with this particular branch, contrasting with positive experiences at the Kilburn branch. ⚠️ One reviewer plans to avoid any further business with this Swiss Cottage branch despite it being their local branch.

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