Subway

Mixed customer service experiences: One review mentioned rude and indifferent staff members, while another praised the staff for being nice and polite. Lack of attention to hygiene: One reviewer mentioned that a staff member didn’t wear a mask and did not wash their hands after serving another customer, which was seen as disgusting. Issues with operations: Another reviewer highlighted three issues – not receiving purchase receipts, scanner out of service for Subcard points, and coffee machine being out of service for a month. These problems led them to avoid the franchise. Appropriate responses from customers: The customer in the third review politely pointed out an error in their order to the staff member who seemed to have misunderstood them. Mixed feelings about food quality: There were

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