TAP Air Portugal

Positive review: Pleasant surprise with TAP, despite negative reviews. Modern, clean planes and polite staff. Smooth experience from check-in to departure. Mixed review: Lisbon airport is outdated with poor infrastructure, but it’s not TAP’s fault. Positive review: Will happily travel again with TAP and recommend to others. Negative review: “TAP” decoded as “Take another plane” by Portuguese people. Have had a terrible experience and discourage flying with the company. Negative review cont.: Paid extra for better luggage conditions but belongings were aggressively placed in the baggage section without explanation or consideration for fragility. Blames the company for using small airplanes that lack space for advertised luggage offerings. Mixed opinion on staff behavior at check-in gate – d

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